Return and Refund Policy
Return and Refund Policy
Thanks for shopping at https://Lightahead.us
If you are not entirely satisfied with your purchase, we are here to help.
Returns:
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt of proof of purchase.
A 15% to 50% restocking fees will be charged if the product in not received in its original condition.
For defective items the fees may be waived.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within certain no. of days, depending on your payment method source policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item.
Contact Us:
If you have any questions on how to return your item to us, contact us by
email customerservice@lightahead.us or
phone 3233758199